20 results for "Order" in All Categories

• Where is my order?

  • 1. Caribu AU
    2. Delivery
    3. General
  • January 28, 2020 02:41

  your order tracking information. Once you have received the order tracking email, click the 'Track Your Order' button

• An item in my order is incorrect

  • 1. Caribu AU
    2. Orders
    3. General
  • January 28, 2020 02:23

  to hear that you have received an incorrect item in your order. To obtain a replacement or refund please see the related

• Can I change or cancel my order?

  • 1. Caribu AU
    2. Orders
    3. General
  • January 28, 2020 02:21

  Cancel Order? If an order has been picked and is ready for packing, we are unable to cancel the order. If an order has not

• Can I change the address on my order?

  • 1. Caribu AU
    2. Orders
    3. General
  • January 28, 2020 02:20

  If an order has been picked and is ready for packing, we are unable to make changes to an address. If an order has not

• Can I change the address on my order?

  • 1. Caribu AU
    2. Delivery
    3. General
  • November 08, 2019 00:27

  If an order has been picked and is ready for packing, we are unable to make changes to an address. If an order has not

• I have not received part or all of my order

  • 1. Caribu AU
    2. Orders
    3. General
  • January 28, 2020 02:18

  your order confirmation. If you would like any further information on your order, or you feel part of your order is missing

• I have received a damaged/ faulty item in my order

  • 1. Caribu AU
    2. Orders
    3. General
  • January 28, 2020 02:19

  Damaged or Faulty Item We're sorry to hear that you have received a damaged or faulty item. To obtain a replacement or

• I am not receiving order/account emails - Troubleshooting

  • 1. Caribu AU
    2. Account
    3. General
  • April 07, 2026 05:40

  Why am I not receiving order or account-related emails from Caribu? Some email providers will security screen incoming emails

• Can I ship my order to an international address?

  • 1. Caribu AU
    2. Delivery
    3. General
  • November 08, 2019 00:27

  International Shipping We only ship Australia wide and do not offer international shipping at this time. 

• Who pays for the return of an item?

  • 1. Caribu AU
    2. Returns
    3. General
  • January 20, 2020 08:09

  Choose carefully! Once your order is placed we may be unable to cancel the order.