Submit a request
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Caribu AU
Submit a request
Submit a request
3 easy steps!
1. Submit your returns request via the form below
2. Send back your item (if advised)
3. Return Complete!
We'll keep you in the loop from start to finish.
Please select the reason for your enquiry
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Account
Feedback
Loyalty points/ Brand cash enquiry
Order
Payment Issue
Price Match
Product Enquiry
Product Request
Promotion/ Sale enquiry
Refunds
Returns
Shipping
Technical issue
Looking for real time support? Chat with one of our friendly Customer Experience Team via our Live chat service.
Operational Hours:
Monday to Friday : 8am - 4pm AEST
Saturday & Sunday : Closed