General

COVID-19 Caribu FAQ's

• Will the supply of products be impacted by during this time?
• Can animals become infected with the COVID-19 virus?

Caribu Club Rewards

• I accidentally unsubscribed from email notifications. How do I resubscribe?
• I don’t want to receive sales and event notifications; how do I stop this?
• Can I use & redeem Caribu Cash over the phone?
• I forgot to log in before completing my order. Will I still earn Caribu Cash?
• How do I know how much Caribu Cash I have?
• What happens to my Caribu Cash if I return an item?

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Payment

• What payment types do you accept?

My Account

• How do I change my Caribu account information?